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Rutgers Connect

Physics

CRITICAL: Physics users please test your login to Rutgers Connect

Tuesday 8/9/2016 - Physics users please test your login to Rutgers Connect

Email accounts for users in Physics have now been created in Rutgers Connect so it's time for everyone to make sure they can login.

If you haven't changed your NetID password since January 15th, you will need to change that password immediately. If you need to change your NetID password, it will take approximately 15 minutes for the password change to sync to Rutgers Connect because this is the first time the password is being saved in the new system. In the future, the sync will be virtually instantaneous. You can change your NetID password using the following page:  https://netid.rutgers.edu/loginView.htm

Please test logging in to Rutgers Connect using the following page: https://connect.rutgers.edu

Your username will your This email address is being protected from spambots. You need JavaScript enabled to view it.. This may differ from  your e-mail address so be careful to use This email address is being protected from spambots. You need JavaScript enabled to view it..

So, for example, user Jane Smith, with NetID js193 and email address This email address is being protected from spambots. You need JavaScript enabled to view it. would login with This email address is being protected from spambots. You need JavaScript enabled to view it..

Your password will be your NetID password.

The first time you login you will be asked to choose your default Time Zone.  Please do so.

If you are unable to login please email This email address is being protected from spambots. You need JavaScript enabled to view it. or submit a work order. http://sas.rutgers.edu/workorder

Checking to make sure your login works now will allow us to resolve any issues in advance of the cutover and will allow us to solve other issues more quickly on August 17th.

If you would like to test mobile access you can also configure your phone using the documentation here:
http://sasit.rutgers.edu/documentation/rutgers-connect/131-email-client-configuration/434-oit-configuration

If you choose to test mobile access be aware that you will be required to agree to a mobile management policy. This policy is required for all users of Rutgers Connect and has only two requirements. The first is that your phone must have some type of lock, whether that be a PIN, swipe, fingerprint, etc. Second, is the ability for Rutgers Connect to remote wipe your device. A remote wipe on the device will only be performed on user request.

Depending on the phone, operating system and vendor, you may have to install an app on your phone to allow the mobile management policy to work. When installing this app, it will list everything that the app is able to do, not what Rutgers Connect is configured to do. Regardless of what the app says, only the two policies above will be active.

If you do not wish to agree to a mobile management policy on your device, you can use Rutgers Connect using your devices web browser. The system has a very capable mobile management interface.

*Please _do not_ do anything else in the new account at this time. The accounts are not set to receive mail so you cannot test them beyond making sure you can login.

We are on schedule to start copying mail from the current server on the 13th so please don't make any changes to your existing mailbox folder names or structure starting on that date. You can continue to file, delete and send messages as you always have until the actual cutover.

The actual cutover will take place on August 17th. When you check your mail on August 17th, you'll need to either login using the method specified above or reconfigure your mail client using the instructions that can be found here:

http://sasit.rutgers.edu/documentation/rutgers-connect/434-oit-configuration

IT staff will be available both locally and remotely to assist users with any issues that might arise. Administrative staff Windows workstations that use Novell will have an icon that will reconfigure the system for you.

Once the cutover takes place, the ability to send and receive messages on the old mail server will be disabled. The mail server will remain online so you can view the mail that is there.

If you are interested in attending training, an announcement about in person training will be sent soon. You can also view the online training materials using the following links:

Overall - https://rutgers.cpxportal.com/
Mail - http://rutgers.cpxportal.com/courses/mail/
Calendaring - http://rutgers.cpxportal.com/courses/calendar/

Thanks
- Tom

 


CRITICAL: Physics Department Email Migration Scheduled

Wednesday 8/1/2016 - Physics Department Email Migration Scheduled

Everyone,

Note: You may receive multiple copies of this message because we are sending it to every e-mail address we have on file for every user to make sure everyone receives the message.

We have entered the next phase of the e-mail migration process in Physics.  We have completed the data collection process so we're now moving on to user verification.

The link below will allow you to login and review the actions that will be taken to migrate your mail to the new system.  If you entered your information into the RUMigrated tool, this information should be accurate but you should still review it to make sure that everything is correct.  While things can certainly be fixed later, the transition will go more smoothly if we have the correct information up front.

Please check your information using this link:
https://secure.sas.rutgers.edu/apps/ruconnect_migration

If you see any problems please e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. or submit a work order.

If you did not use RUMigrated then it is especially important for you to use the link above and let us know if there are any problems because we were forced to make assumptions.

If there are problems you must let us know no later than August 5th.  You can contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Moving to Rutgers Connect

Once your accounts have been created in the new system, we will contact you again and ask you to login.  This will allow you to notify us of any problems and give us time to resolve any login issues well in advance of the actual switch.

We are tentatively scheduled to start the first phase of the migration on August 13th.  This will include the initial copy of all mail that is over 30 days old in your account.  You will still be able to use your account but you'll need to refrain from renaming, moving or deleting any folders until you've been moved to Rutgers Connect.  You can continue to perform any actions you wish on individual messages.

The second phase, which includes the final cutover, is scheduled for August 17th. This is when all mail that wasn't copied in the first phase will be copied and all new mail will be delivered to Rutgers Connect.  We expect that the migration will proceed smoothly as this has been the case in the other areas that have already migrated. If anyone does experience problems, IT staff will be available to help both on campus and through the use of remote support software for those off campus.

If you have any questions please e-mail us at This email address is being protected from spambots. You need JavaScript enabled to view it..

More details will follow shortly.  Please watch the SAS Rutgers Connect page for the most updated information and a copy of all official communications.

Thank you.
- Tom

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