IMPORTANT: The computer that you want to remote control via Remote Desktop must remain powered on in order for you to control it. You do NOT need to connect to the VPN when following these instructions.
Required Item: You will need the IP address of your office machine. (Your Unit IT Manager can assist you with getting that information)
- Hold the Windows Key
down and press R on your keyboard. - A Run window should open up, type mstsc
- Click OK
- Click “Show Options”
- Enter in the Computer field: Office Machine Ip Address and port # if needed
- User name: rad\netID
- Click on the Advanced Tab
- Click the Settings button in the “Connect from anywhere” section
- Select "Use these RD Gateway server settings"
- Enter " rdgateway.rutgers.edu " in the Server Name field
- You can also select “Use my RD Gateway credentials for the remote computer” option to avoid having to enter your username and password twice
- Click OK
- Click on Save As to save the file to your desktop, this file can then be doubled clicked to launch the remote session next time
- Click Connect
- The RD Gateway Server Credentials Popup will prompt you for a Username and password.
- Enter “rad\NetID” and your NetID Password
- Click OK
- Next you will be prompted for the office machine credentials, enter your password.
- Enter “rad\NetID” and your NetID Password
- Click OK
- A security certificate warning will appear.
- You can check the “Don’t ask me again for connection to this computer” to avoid this prompt on future connections
- Click “Yes” to approve
- The Remote Session will now begin
Once Remote Desktop connects a window will open displaying your office PC’s screen. Launch programs and use your computer as you normally would when sitting at your desk.
It’s best to use Full Screen Mode by clicking on the Maximize icon.
Once you’re in Full Screen mode you can use the minimize button to minimize your office PC’s screen or click on the X to close the session to your office PC.
NOTE: Make sure you click the X to close the session to your office PC. Do NOT click Shut Down inside the Remote Desktop Session as this will power off your remote office computer!
