Networking Support

Social Networking Safety Tips

Read the following documents to learn how to protect yourself when using Facebook, Twitter, LinkedIn and Google+ social networking sites:

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VPN Client for Linux

Option 1:   Java Free Connection Method

Option 2:  Below is information on how to install the 32 bit Network Connect client on 64 bit Linux platforms.


 From 7.3 onwards, Juniper SA devices support 64-bit Linux (Redhat, OpenSuse, and Ubuntu) for Network Connect.

 Note: Juniper made changes in the existing 32 bit Network Connect client to launch it on 64 bit Linux platforms, which has all the necessary components/dependencies for 32 bit NC to work.

 To launch NC on 64 bit Linux, you need to have the 64 bit Mozilla Firefox browser, with the Java plug-in already configured. You can use both the Oracle and OpenJDK JRE. If the user installs the OpenJDK JRE, then the version of IcedTea-Web plug-in (java plug-in) should be 1.2 or higher.

Check for and remove existing Java versions

Existing 32-bit javas may be in the alternatives list already, but may not work with the client. Check for them with this command:

update-alternatives --display java

and remove if necessary:

rpm -e java-1.5.0-gcj --nodeps

then proceed with the 32-bit java installation.

Installation procedure

1. Install the 32 bit Java version:

  • 32 bit Java installation (Oracle JRE 6/ Oracle JRE 7, OpenJDK JRE 6/OpenJDK JRE 6):
    • Download jre-7u3-linux-i586.tar.gz and copy it to a folder (for example,/usr/java32).
    • Run the tar –xvf jre-7u3-linux-i586.tar.gz.

2. Update the alternatives link for Java:

  • Use the sudo update-alternatives --install /usr/bin/java java <32 bit java path> command.
  • For example: sudo update-alternatives --install /usr/bin/java java /usr/java32/jre1.7.0_03/bin/java 10.
  • Ensure that the default Java version is still 64 bit. This can be checked by looking at the link currently points to string in the output of the update-alternatives --display java command.
  • If the default Java version is 32 bit, then change it to 64 bit, by using the sudo update-alternatives --config java command.
  • After performing the above steps, alternative links will look as illustrated in the following image (the highlighted rows show both the 32 bit Java path and the default Java version:


Note: If 32 bit Java is installed via package managers, such as apt-get, yum or zypper, the 'alternatives' link may get automatically updated. In such a case, you can skip Step 2.

3. Install the standard 32 bit libraries and components:

  • Ubuntu:
    • sudo apt-get –y install ia32-libs
  • RedHat/Fedora:
    • yum –y install xterm
    • yum –y
    • yum –y
    • yum –y
    • yum –y
    • yum –y
    • yum –y
  • OpenSUSE:
    • zypper install

Connect to the VPN server

Now you can connect to the VPN server and click the start button to launch NC. If the NC launcher applet can find the 32 bit Java path in the alternatives links, NC will successfully launch. Otherwise, the following error message is generated:


 To launch Network Connect via the command line, use the following command:

<java_path> -jar NC.jar -h -u -p [-r ]

-f <ivecertificate_in_der_format> [-l <gui_log_level> [-L <ncsvc_log_level>] [-y -

z <proxy_port> [-s <proxy_username> -a <proxy_password> [-d <proxy_domain>]]]


<java_path> is the path to the 32 bit Java version.


IcedTeaPlugin will display the Start: Applet not initialized error, if the common name (CN) of the VPN's web server certificate does not match with the host name, which is typed in the address bar.

This is not a issue with the Juniper VPN. To resolve this, you can add the common name (CN) in /etc/hosts and access the VPN server via common name; instead of the IP address.

VPN Client for Mac

Junos Pulse VPN Client for OSX


Obtaining the Junos Pulse client for OSX (Software portal)

The Junos Pulse VPN client for OSX installer is avalable as a downloadable application from the Rutgers Software Portal. To obtain the installer package, log into the Rutgers Software Portal with a valid NetID and password. The software is available under Featured Publishers as Juniper VPN.

Junos download


Junos install

Download the JunosPulse4_20_15.dmg for Mac OS 10. This will be located in the Downloads folder in your Home Directory. Click the Magifying glass to reveal its location in the Finder. Double click JunosPulse4_20_15.dmg to mount the Installer.

Double click JunosPulse.pkg to begin the install.


Click Continue

Install 2

Click Install. You'll be propmted for an Admin username and password.


The Juniper VPN clinet is now installed in the Applications directory on your computer.


Configuring the Junos Pulse Secure client for OSX

The Junos Pulse client must be configured upon its first launch when installed from the Rutgers Software Portal. Network Connect must be configured with the Rutgers VPN Sign-in page, a valid Rutgers NetID and a password. Follow the steps below to configure the client software with a Rutgers user account:

• Launch the Junos Pulse Client, located in the Applications folder on your hard drive

Launch app

• Click on the + icon to create a new connection. Enter into the "Server URL" text box. Enter Rutgers as the Name.

• Click Connect

ru connect

• Select Default as the Realm


• Enter your Net ID and password


You are now successfully connected to the University's VPN server. The Network Connect client stays running in the background on your computer. You may view connection statistics, traffic counters and to control the Network Connect client at any time by selecting the application from the list of running tasks on the dock. The application displays statistics, timers, IP address, and encryption information. Use the application to access the Sign Out button.

Disconnecting the Network Connect client from the VPN server

Maintaining a VPN connection means all your networking will be routed through Rutgers which may cause delays and additional unnecessary network traffic. After you have completed your secure activity, you may wish to disconnect your device from the VPN service.
To disconnect from the VPN server, click on the Network Connect client's icon in the dock and then click the "Sign Out" button. Your VPN client is now disconnected. Traffic to and from your computer will no longer be relayed through the Rutgers VPN server.


Removal of the CISCO VPN client

If you have installed previous version of the CISCO vpn client from, please remove any copies of this as the cisco vpn will no longer function as of 9/30/2013. Do so by dragging the vpnClient icon in the Applications directory to the trash.

delete cisco vpn

If you are using the built in CISO vpn client that comes with Mac OS 10.6 and higher, launch System Preferences located in Applications and click on Network.


Select your CISCO Rutgers vpn connection and click on the minus sign to delete it.

delete vpn

VPN Client for Windows

The VPN Client for Windows provides secure remote access to Private Rutgers University resources from personal computers running Microsoft Windows. 

A virtual private network (VPN) is a network technology that creates a secure network connection over the Internet enabling users to access data from a private network, like Rutgers from off campus.  In addition to installing the VPN client software, users will need to use their Rutgers Net ID and passwords.


VPN Client Installation and Configuration

There are two ways to install the client software.  The easiest way for most users is to use the Java-based installer.

1. The Network Connect Client

The Network Connect client may be installed and run on your Windows system directly from the Juniper Pulse SSL gateway. This method requires a current version of Java, which may not be supported in all environments.

  • Your browser will attempt to launch the Java-based setup applet. Select the 'Run" button in the applet.

  • The Java installer will download the Network Connect setup executable and ask to run it. Select the "Yes" or "Always" button, as preferred.

  • Network Connect will open a status panel (Basic view) showing the connecting status. Click Start to connect.  The application will continue to run in the background when this window is closed.

  • Your connection will be displayed in your computer’s Task Tray (located near the clock)

Your computer is now a part of the Rutgers University data network. All data traffic to and from your device will be relayed via the VPN server.

2. VPN client for Windows

The VPN client for Windows installer is available as a downloadable application from the University Software Portal You will need your NET ID and password to log into the portal. Once you have logged in, perform a search for Juniper VPN.


  • Click on the executable file to start the install.
  • When asked if you want to allow the program to make changes to the computer, click "Yes."
  • Once the VPN client is installed it can be found in the Start Menu under "Pulse Secure".
  • To connect, open the Pulse Secure client and click on the "Connect" button.


  • Select "Default" for the realm and check the "Save Settings" box, then click the "Connect" button.


  • Enter in your NetID and password, then click the "Connect" button.


  • To disconnect from your session, click on the arrow in the system tray (near your clock) and click on the Pulse Secure "S" icon, then select "Disconnect".