Staff

How To Check Voicemail (Cisco) Desk phone from outside the school

1. Dial your full desk phone number (XXX) XXX-XXXX
2. Wait until the voice mail starts and press (*)
3. The system will ask you for your ID (ID is your 5 Digit Ext.)
4. When prompted, enter Your PIN
5. Press 2 to check your voicemails

Cisco Webex Meetings Scheduler for Microsoft Office 365 makes it easy for you to schedule, start, and join Webex meetings and Personal Room meetings directly from Microsoft Outlook. When it’s time to join, everyone can click the link in the calendar invitation or they can join from a video system or phone.

Please note: If you are currently using the Cisco WebEx Productivity Tools with the Outlook desktop application, please follow the directions at How Do I Uninstall Webex Productivity Tools? before adding the Cisco Webex Meeting Scheduler. Meetings created with the Cisco Webex Productivity Tools cannot be edited after switching to the Cisco Webex Meeting Scheduler add-in. If you need to modify existing meetings, please do so in the Outlook Desktop application and prepare to transition to the Cisco Webex Meeting Scheduler.

If you have any questions or are prompted to give admin credentials during the install please open a SUBMIT REQUEST and a SAS Tech will assist you.

1. Open Outlook on your PC
2. Select the File tab in the upper left
   
   
   
   
3. Click on the “Manage Add-ins” option
   
   
   
   
4. You will be redirected to log in to Rutgers Connect. Enter your login email address, in the format followed by continuing login with your NetID password.
   
   
   
   
5. After a successful sign in, the Add-Ins for Outlook screen will appear.
6. From the right side of the screen, select Admin-managed
   • Then select the Add button under the option for Cisco Webex Meeting Scheduler.
     
     
     
     
7. Review and agree to the terms of the add-in and select Continue.
   
   
   
   
8. After selecting Continue, you will see a pop-up confirming that the add-in has been enabled. You can close this window by selecting the X in the top right corner.
   
   
   
   
9. Close the Add-ins page by selecting the X in the top right corner.
   
   
   
   
10. Minimize the web browser window
11. In Outlook click the Back button in the upper left
    
    
    
    
12. Select the Calendar option in the bottom left-hand corner of the screen.
    
    
    
    
13. Begin to schedule a new meeting by selecting New Event in the top left-hand of your screen.
    
    
    
    
14. You will now see the new meeting window. Select the Add Webex Meeting icon in the top right.
    
    
    
    
15. You will now see the Welcome screen. Select Get Started.
    
    
    
    
16. You will see a prompt that will show “Finding your Webex sites…” which should detect the Rutgers Webex site automatically.
    • NOTE: If it does not you can enter “rutgers.webex.com” in the box and select Next.
      
      
      
      
17. You will be redirected to log in to Rutgers Connect again. Enter your login email address, in the format followed by continuing login with your NetID password.
    
    
    
    
18. Click Continue on the Connect your Account window if prompted
19. Login with your NetID and NetID password.
20. After a successful sign in, you will see a large prompt to Add a Webex Meeting to your event. Select this to continue.
    
    
    
    Please note: This process will only need to be completed the first time you set up the add-in. In the future, you will be able to add meetings by selecting the “Add Webex Meeting” button as shown in Step 14.
    
    
21. You will now see that a Webex meeting has been added to your event, and you can schedule it as you would any other Rutgers Connect calendar event. You have to view the full details of the meeting in order to view the Webex button. It won't show up in the small window that pops up when you create a meeting. The Webex meeting will be adjusted to match the time and date set by the calendar event. The details will be in the notes for the meeting and the title of the meeting will be taken from the title you put on the calendar appointment. If you edit the event in the future, the Webex meeting will be updated correspondingly. After the information has been added to the calendar invite, you can click on the Webex Preferences to change the settings for that meeting. The most important setting that you're likely to use is: "Let anyone with a host account on this site host my meeting." This will allow the meeting to start even if the host hasn't joined the meeting yet.
    
    
    
    

To edit Webex preferences for a meeting. Select the meeting on your calendar and click on the Edit button.

Cisco Webex Meetings Scheduler for Microsoft Office 365 makes it easy for you to schedule, start, and join Webex meetings and Personal Room meetings directly from Microsoft Outlook. When it’s time to join, everyone can click the link in the calendar invitation or they can join from a video system or phone.

Please note: If you are currently using the Cisco WebEx Productivity Tools with the Outlook desktop application, please follow the directions at How Do I Uninstall Webex Productivity Tools? before adding the Cisco Webex Meeting Scheduler. Meetings created with the Cisco Webex Productivity Tools cannot be edited after switching to the Cisco Webex Meeting Scheduler add-in. If you need to modify existing meetings, please do so in the Outlook Desktop application and prepare to transition to the Cisco Webex Meeting Scheduler.

If you have any questions or are prompted to give admin credentials during the install please open a SUBMIT REQUEST and a SAS Tech will assist you.

Before you can use Cisco Webex Meetings Scheduler on Outlook for Macs, you will need to activate it through the Rutgers Connect website.

1. Navigate to https://connect.rutgers.edu.
2. Select the Calendar option in the bottom left-hand corner of the screen.
   
   
   
   
3. Begin to schedule a new meeting by selecting New Event in the top left-hand of your screen.
   
   
   
   
4. From the top options on the New Event page, select the three dots on the right side of the top of the window, and then select Get Add-ins.
   
   
   
   
5. From the right side of the screen, select Admin-managed.
   • Then select the Add button under the option for Cisco Webex Meeting Scheduler.
     
     
     
     
6. Review and agree to the terms of the add-in and select Continue.
   
   
   
   
7. After selecting Continue, you will see a pop-up confirming that the add-in has been enabled. You can close this window by selecting the X in the top right corner.
   
   
   
   
8. Close the Add-ins page by selecting the X in the top right corner.
   
   
   
   
9. You will now see the new event window again. Select the Webex icon in the top right, and choose Add Webex Meeting to finalize settings.
   
   
   
   
10. You will see a pop-up asking you to allow the Cisco Webex Meeting Scheduler to open a new window. Select Allow.
    
    
    
    
11. You will now see the Welcome. Select Get Started. 
    (Note: you will not be able to go to step 12 unless your WebEx service activation is enabled at this link: https://services.oit.rutgers.edu/services/manage.cgi?.State=Manage%20Services&arg=)
    
    
    
    
12. You will see a prompt that will show “Finding your Webex sites…” which should detect the Rutgers Webex site automatically.
    • NOTE: If it does not you can enter “rutgers.webex.com” in the box and select Next.
      
      
13. You will be redirected to log in to Rutgers Connect again. Enter your login email address, in the format followed by continuing login with your NetID password.
    (Note: if you receive an error here please refer back to step 11)
    
    
    
    
14. After a successful sign in, you will see a large prompt to Add a Webex Meeting to your event. Select this to continue.
    
    
    
    Please note: This process will only need to be completed the first time you set up the add-in.
    
    
15. You can now minimize or close the web browser window.
16. Open your Outlook or restart it if it was open already.
17. Select the Calendar option in the bottom left-hand corner of the screen.
    
    
18. Begin to schedule a new meeting by selecting Meeting in the top left-hand of your screen.
    
    
    
    
19. From the top options on the New Meeting Page, select Add Webex Meeting.
    
    
    
    
20. You will now see that a Webex meeting has been added to your event, and you can schedule it as you would any other Rutgers Connect calendar event. You have to view the full details of the meeting in order to view the Webex button. It won't show up in the small window that pops up when you create a meeting. The Webex meeting will be adjusted to match the time and date set by the calendar event. The details will be in the notes for the meeting and the title of the mee taken from the title you put on the calendar appointment. If you edit the event in the future, the Webex meeting will be updated correspondingly. After the information has been added to the calendar invite, you can click on the Webex icon and choose Webex Preferences to change the settings for that meeting. The most important setting that you're likely to use is: "Let anyone with a host account on this sNew Meeting Pagting." This will allow the meeting to start even if the host hasn't joined the meeting yet.
    
    

Cisco Webex Meetings Scheduler for Microsoft Office 365 makes it easy for you to schedule, start, and join Webex meetings and Personal Room meetings directly from Microsoft Outlook. When it’s time to join, everyone can click the link in the calendar invitation or they can join from a video system or phone.

Please note: If you are currently using the Cisco WebEx Productivity Tools with the Outlook desktop application, please follow the directions at How Do I Uninstall Webex Productivity Tools? before adding the Cisco Webex Meeting Scheduler. Meetings created with the Cisco Webex Productivity Tools cannot be edited after switching to the Cisco Webex Meeting Scheduler add-in. If you need to modify existing meetings, please do so in the Outlook Desktop application and prepare to transition to the Cisco Webex Meeting Scheduler.

1. Navigate to https://connect.rutgers.edu
2. Select the Calendar option in the bottom left-hand corner of the screen.
   
   
   
   
3. Begin to schedule a new meeting by selecting New Event in the top left-hand of your screen.
   
   
   
   
4. From the top options on the New Event page, select the three dots on the right side of the top of the window, and then select Get Add-ins.
   
   
   
   
5. From the right side of the screen, select Admin-managed
   • Then select the Add button under the option for Cisco Webex Meeting Scheduler.
     
     
     
     
6. Review and agree to the terms of the add-in and select Continue.
   
   
   
   
7. After selecting Continue, you will see a pop-up confirming that the add-in has been enabled. You can close this window by selecting the X in the top right corner.
   
   
   
   
8. Close the Add-ins page by selecting the X in the top right corner.
   
   
   
   
9. You will now see the new event window again. Select the Webex icon in the top right, and choose Add Webex Meeting to finalize settings.
   
   
   
   
10. You will see a pop-up asking you to allow the Cisco Webex Meeting Scheduler to open a new window. Select Allow.
    
    
    
    
11. You will now see the Welcome screen. Select Get Started.
    
    
    
    
12. You will see a prompt that will show “Finding your Webex sites…” which should detect the Rutgers Webex site automatically.
    • NOTE: If it does not you can enter “rutgers.webex.com” in the box and select Next.
      
      
      
      
13. You will be redirected to log in to Rutgers Connect again. Enter your login email address, in the format followed by continuing login with your NetID password.
    
    
    
    
14. After a successful sign in, you will see a large prompt to Add a Webex Meeting to your event. Select this to continue.
    
    
    
    

    Please note: This process will only need to be completed the first time you set up the add-in. In the future, you will be able to add meetings by selecting the “Add Webex Meeting” button as shown in Step 9.

    
    
    
15. You will now see that a Webex meeting has been added to your event, and you can schedule it as you would any other Rutgers Connect calendar event. You have to view the full details of the meeting in order to view the Webex button. It won't show up in the small window that pops up when you create a meeting. The Webex meeting will be adjusted to match the time and date set by the calendar event. The details will be in the notes for the meeting and the title of the meeting will be taken from the title you put on the calendar appointment. If you edit the event in the future, the Webex meeting will be updated correspondingly. After the information has been added to the calendar invite, you can click on the Webex icon and choose Webex Preferences to change the settings for that meeting. The most important setting that you're likely to use is: "Let anyone with a host account on this site host my meeting." This will allow the meeting to start even if the host hasn't joined the meeting yet.
    
    
    
    

When you create an Acrobat Document (PDF) from Word, the actual text of what was written is stored in that document.  This allows the user to select text so it can copied and pasted into another document.  It also allows newer versions of Microsoft Word to open that file so you can edit it.  (Side note: While this works, Word doesn’t do a great job of preserving the formatting).  However, when paper documents are scanned into a computer, the PDF file is created using an image, without the actual text. 

Without the embedded text, the you can’t copy and paste, you can’t open the file in Word for editing and, perhaps most importantly, the document can’t be searched.  Fortunately, Acrobat can analyze the picture, recognize the text and add it to the document. 

Here’s how…..

We’ll use a sample document that was printed out and scanned in.  The PDF document has been embedded so you can try it yourself. 

adobe-sample.pdf

Open the file and you’ll see the chart of numbers below.  If you try to select the text you’ll find that you can’t…..

Canvas: Keep Teaching: Continuity of Instruction Workshop

Password: CanvasWorkshop20

Single Number Reach works similar to call forwarding, but it allows for both your office phone and your mobile phone to ring which may be preferable for a hybrid work situation.  When just call forwarding is setup, only the number that the calls are forwarded to will ring.

To configure Single Number Reach, go to Cisco's Self Care Portal and login with your NetID username and password:

Once logged into the MyPhone site, click on the + button under “Additional Phones”:

Enter in your mobile phone number and check the box for “Enable Single Number Reach”.  When this option is checked and someone calls your office phone line, it will ring your office line first and then also ring your mobile phone so that the call can be answered from either line.

If you want to specify work hours for Single Number Reach, then click on the box with the + on it next to “Work Hours”.  Here you can specify which days and times Single Number Reach is active.  If your office line is called outside of these specified work hours then your mobile phone will not ring and the person calling will get your voicemail if no one picks up.

 To change the amount of time to wait until your mobile number starts ringing, click on the “Advanced call timing” link at the bottom of the Additional Phone options.  Adjust these settings as needed, but only change them if you are experiencing problems.

Remember to disable Single Number Reach if you will be out of the office for vacation, illness, etc.  Single Number Reach can be temporarily disabled by going to the “Work Hours” setting and unchecking the days of the week that you will not be working.  When you return to work, go back to Cisco's Self Care Portal and re-enable the work hour schedule for Single Number Reach.

DO THE FOLLOWING STEPS ON YOUR OFFICE MAC:

1. Download the SAS Apple Remote Desktop package from- http://sasdeploy.rutgers.edu/mac/rutgers-apple_remote_manage.pkg.zip.
2. Go to your Downloads folder in your home directory.
   
   
   
   
3. Right click or control click on rutgers- app_remote_manage.pkg and choose open NOTE: You can’t double click, it’s not a signed package registered with apple.
   
   
   
   
4. The installer will launch, click continue.
5. Click Install.
6. Enter an Admin username if prompted.
   
   
   
   
7. After the package successfully installs, a dialog box will appear.
8. NOTE: Write or Take a Picture with your phone of the IP ADDRESS once the window below appears, YOUR OFFICE MACHINE WILL HAVE A DIFFERENT IP ADDRESS THAN THE ONE SHOWN BELOW:
   
   

NOTE: If your office machine is running OS 10.14. or 10.15 please refer to the section “OS 10.14 – 10.15 Users” at the bottom of the page, before trying to connect from home.

CONNECTING FROM HOME (DO THE FOLLOW STEPS ON YOUR HOME MAC):

1. From your home, connect to the Rutgers University VPN.
2. Launch Safari and go to vnc://.
   
   
   
   
3. This will launch the built in VNC client.
4. Enter the username and password that you use to login to your Office Mac.
   
   
   
   
5. Click Sign In.

OS 10.14 – 10.15 Users

If you have Mac OS 10.14-10.15 installed on your Mac, there is a bug in activating Apple Remote Desktop, user intervention is required. To determine if you have Mac OS 10.14 or 10.15 installed on your Mac, click on the Apple in the upper left corner and choose About This Mac.

If the dialog box that appears has OS 10.14 or OS 10.15 as the version, follow these instructions:

1. After running the Rutgers-apple_remote_manage.pkg installer.
2. Open System Preferences.
3. Click on Sharing.
   
   
   
   
4. Uncheck and then re-check the Remote Management box.
   
   

With Microsoft Remote Desktop, you can connect to your office desktop from off-campus and access all your programs, files, and network resources just as if you’re sitting at that computer.

Required Items:

1. Minimum OS X Version: 10.12 (MacOS Sierra) or later
2. Connect to the Rutgers VPN
3. IP Address of your Office PC
4. Download/Install Microsoft Remote Desktop

Locating the IP Address of your office PC

1. Right Click the Windows icon in the lower left of your screen
2. Left Click “Search”
3. Type cmd in the search field
4. Click Command Prompt
   
   
   
   
5. The command prompt window should open; now in the open line, type ipconfig and press Enter:
   
   
   
   
6. You’ll see the IP Address of your Office PC listed right above the subnet mask. Look for the number that starts with “172” and make a note of it.

Using Microsoft Remote Desktop

1. Download/Install “Microsoft Remote Desktop” from the App Store
2. Open “Microsoft Remote Desktop”
3. Click “Add Desktop” or the “+” button
   
   
   
   
4. Enter the Following: a. PC NAME: IP Address of your Office PC:9833 (eg. 176.16.30.1:9833) b. User Account: “Ask me every time”
5. Click “Save”
   
   
   
   
6. Double Click the saved Desktop Icon
   
   
   
   
7. Enter the following:
   • Username: RAD\NetID
   • Password: Your NetID Password
8. Click the “Done” button
   
   

Troubleshooting

If you get a Certificate Couldn’t be Verified Message:

1. Click Show Certificate
2. Select “Always trust …”
   
   
   
   
3. Click Continue
4. Enter your macbook/Imac credentials when the “You are making changes to your Certificate Trust Settings” pop up window appears.
5. Click Update Settings
   
   
   
   
6. Click Continue

NOTE: Please keep in mind that you should minimize or exist your Remote Desktop session before trying to use videoconferencing or calling software. If you run those software programs on the office computer you're remote controlling, it will use the camera and/or microphone on the office machine.

How Do I Remotely Access my On-Campus PC?

With Remote Desktop Connection, you can connect to your office desktop from off-campus and access all your programs, files and network resources just as if you’re sitting at that computer.

First, you’ll need to know you’re the IP address of your office computer. To find that, follow these directions:

Click Start, and in the search box type cmd. Next, click on the program cmd.

The command prompt should open; now in the open line, type ipconfig and press Enter:

You’ll see your IP address listed right above the subnet mask. Look for the number that starts with “172” and make a note of it.

Once you have the IP address, and after connecting to the Rutgers VPN as detailed above, search for “Remote Desktop Connection” on your home PC and launch it.

Enter the IP address of your office computer followed by :9833. (see example below).

Enter the username as “RAD\yournetid, e.g. RAD\jsmith. The password is your NetID password.

Once Remote Desktop connects a window will open displaying your office PC’s screen.

It’s best to use Full Screen Mode by clicking on the Maximize icon.

Once you’re in Full Screen mode you can use the minimize button to minimize your office PC’s screen or click on the X to close the session to your office PC.

If you have multiple monitors on your home PC, you can set Remote Desktop to use them when connecting to your office PC.

Under Display > Select “Use all my monitors for the remote session.

NOTE: Please keep in mind that you should minimize or exist your Remote Desktop session before trying to use videoconferencing or calling software. If you run those software programs on the office computer you're remote controlling, it will use the camera and/or microphone on the office machine.

You can also use these same directions to connect to an on-campus Windows computer from a Mac computer. Search for “Microsoft Remote Desktop” in the app store and install the client.

VPN (Virtual Private Network) Client Overview

Rutgers VPN utilizes the Cisco AnyConnect Secure Mobility Application to provide secure remote access functionality for end users running Microsoft Windows, MacOS, or Linux. As of July 1, 2019, the Cisco client is the only officially supported method for VPN connections at the University. Service activation is available at https://netid.rutgers.edu/

If you have not previously installed the Cisco AnyConnect client, you can authenticate to the VPN through a web-browser which will allow you to download and install the appropriate AnyConnect client. Simply visit https://vpn.rutgers.edu and complete login.

Using the VPN

Once the installation is complete, the “Cisco Anyconnect Secure Mobility Client” will be located in the Cisco folder, located in Applications after the initial download. The icon will look like this:

1. Open the “Cisco AnyConnect Security Mobility Client” application.
2. Enter the address of the VPN: vpn.rutgers.edu
   
   
   
   NOTE: You must be enrolled in Duo 2FA (NetID+) NetID+ 2-factor authentication information: https://netid.rutgers.edu/setupTwoFactorAuthentication.htm
   
   
3. You will see fields for Username, Password, and Duo Action/Second Password (see below). The options are detailed in the dialogue box.
   
   
   
   
   1. The Username will be your NetID
   2. The password field for either will be your NetID Password
   3. For 2FA, you have 4 options to enter in the Second Password/Duo Action field:
      • Enter a 6 digit Duo Passcode. These are generated either by a Hard Token, showing the passcode in the Duo Mobile App, or from a previous “SMS” request. Simply type in the 6 numbers and hit OK.
      • Type the word “push”. This will send a push notification to the primary device you have enrolled with Duo through NetID+ with the option to Accept or Deny.
      • Type the word “phone”. You will receive a phone call to the primary device you have enrolled with Duo through NetID+ with touch tone options to Accept or Deny.
      • Type the word “sms”. You will receive a text message to the primary device you have enrolled with Duo through NetID+ containing passcodes you can use to logon.
4. Once the credentials have been entered click OK
5. You should now be connected to the VPN and the icon should reflect this by having a small lock on it like this:
   
   

NOTE: When you are finished with University business, always remember to end the VPN session!

Ending a VPN Session

1. To end your session, locate the AnyConnect icon in the menu bar on the top right of your display. Clicking the icon gives the option to view details of your session (Open), to end your session (“Disconnect”) or to end your session and close the AnyConnect application (Quit).

2. Choose “Disconnect” or “Quit” when you are ready to terminate the connection based on your preference.

VPN (Virtual Private Network) Client Overview

Rutgers VPN utilizes the Cisco AnyConnect Secure Mobility Application to provide secure remote access functionality for end users running Microsoft Windows, MacOS, or Linux. As of July 1, 2019, the Cisco client is the only officially supported method for VPN connections at the University. Service activation is available at https://netid.rutgers.edu/.

If you have not previously installed the Cisco AnyConnect client, you can authenticate to the VPN through a web-browser which will allow you to download and install the appropriate AnyConnect client. Simply visit https://vpn.rutgers.edu and complete login.

Using the VPN

Once the installation is complete, the “Cisco AnyConnect Secure Mobility Client” will be located in your start menu, under the Cisco folder. It may also already be running in your system tray. The icon will look like this:

1. Either launch AnyConnect from your start menu, or double click the icon in the system tray if available and you will be presented with the connection screen, which should look like this:
2. Enter the address of the VPN: vpn.rutgers.edu
   
   
   NOTE: You must be enrolled in Duo 2FA (NetID+) NetID+ 2-factor authentication information: https://netid.rutgers.edu/setupTwoFactorAuthentication.htm
   
   
3. You will see fields for Username, Password, and Duo Action/Second Password (see below). The options are detailed in the dialogue box.
   
   
   
   
   • The Username will be your NetID
   • The password field for either will be your NetID Password
   • For 2FA, you have 4 options to enter in the Second Password/Duo Action field:

   Enter a 6 digit Duo Passcode. These are generated either by a Hard Token, showing the passcode in the Duo Mobile App, or from a previous “SMS” request. Simply type in the 6 numbers and hit OK.

   Type the word “push”. This will send a push notification to the primary device you have enrolled with Duo through NetID+ with the option to Accept or Deny.

   Type the word “phone”. You will receive a phone call to the primary device you have enrolled with Duo through NetID+ with touch tone options to Accept or Deny.

   Type the word “sms”. You will receive a text message to the primary device you have enrolled with Duo through NetID+ containing passcodes you can use to logon.

4. Once the credentials have been entered click OK
5. You should now be connected to the VPN and the icon should reflect this by having a small lock on it like this:

NOTE: When you are finished with University business, always remember to end the VPN session!

Ending a VPN Session

1. To end your session, locate the AnyConnect icon in the system tray on the bottom right of your display. Right clicking the icon gives the option to view details of your session (Open), to end your session (“Disconnect”) or to end your session and close the AnyConnect application (Quit).
2. Choose “Disconnect” or “Quit” when you are ready to terminate the connection based on your preference. Alternate Click menu:

NOTE: You must connect to the Rutgers VPN prior to doing the steps below

1. In Windows 10, type the following in the white window at the bottom of screen that says Type here to search \\rad.rutgers.edu\dfs\sas\
   
   
   
   
   • If the search box is not visible right click on a blank space on your task bar, click on Cortana, and click on Show search box
     
     
     
     
2. Hit Enter on your keyboard
3. It might take 1-2 minutes to connect, but you will get a “Enter network Credentials” popup window, enter the following:
   • Username: rad\netid   ( eg. rad\tsmith )
   • NetID password
4. This will open a window providing access to all the folders you have on the W: drive

IN ORDER TO CONNECT TO RAD.RUTGERS.EDU YOU MUST HAVE IT ADDED AS A DNS ENTRY

1. Launch System Preferences
2. Click on Network
3. Choose Ethernet or Wi-Fi depending on which interface you are using to get online
4. Click on Advanced
   
   
   
   
5. Choose DNS from the tabs
   
   
   
   
6. Click the + button
7. Type in rad.rutgers.edu to Search Domains
8. Hit Enter on your keyboard
9. Click OK

NOTE: You must connect to the Rutgers VPN prior to doing the steps below

1. From the Mac OS X Finder, hit the Command+K to bring up the ‘Connect to Server’ window,
   • Then add the drive path you wish to connect to:
     Home Drive: smb://rad.rutgers.edu/dfs/Sas +OUName + Home e.g., smb://rad.rutgers.edu/dfs/SasEnglishHome
     W Drive: smb://rad.rutgers.edu/dfs/sas
     Webpages: smb://rad.rutgers.edu/dfs/sas/Webpages/OUName e.g., smb://rad.rutgers.edu/dfs/sas/webpages/English
     
     
     
     
2. Click the “Connect” button
3. Enter the following:
   • Username: <your NetID>
   • Password: <your NetID password>
     
     
4. Click the “Connect” button

DO THE FOLLOWING STEPS ON YOUR OFFICE MAC:

1. Download the SAS Apple Remote Desktop package from- http://sasdeploy.rutgers.edu/mac/rutgers-apple_remote_manage.pkg.zip
2. Go to your Downloads folder in your home directory
   
   
   
   
3. Right click or control click on rutgers- app_remote_manage.pkg and choose open. NOTE: You can’t double click, it’s not a signed package registered with apple
   
   
   
   
4. The installer will launch, click continue.
5. Click Install
6. Enter an Admin username if prompted password
   
   
   
   
7. After the package successfully installs, a dialog box will appear-
8. NOTE: Write or Take a Picture with your phone of the IP ADDRESS once the window below appears, YOUR OFFICE MACHINE WILL HAVE A DIFFERENT IP ADDRESS THAN THE ONE SHOWN BELOW:
   
   

DO THE FOLLOW STEPS ON YOUR HOME WINDOWS MACHINE:

1. From your home, connect to the Rutgers University VPN.
2. You will need to download VNC Viewer from https://www.realvnc.com/en/connect/download/viewer/
3. Click on the installer once it finishes downloading
4. Click OK for the Select a language window
5. Click Next
6. Select “I accept the terms …” and click Next
   
   
   
   
7. Click Next
8. Click Install
9. Click Finish
10. Open the VNC Viewer from your Programs List
    
    
    
    
11. Enter the ip address of your office machine
12. Enter the username and password that you use to login to your Office Mac.
    
    

Creating a Poll in Zoom

Polls are a great way to engage students and assess understanding.

To create polls ahead of your session:

1. Go to rutgers.zoom.com and find your previously scheduled session under Meetings – Upcoming Meetings:
   
   
   
   
2. At the bottom of the screen, click “Add” to create a new poll:
   
   
   
   
3. Fill in the following information and click Save:
   
   
   
   

Launching a Poll During A Meeting

1. On the bottom toolbar, click the “Polls” button:
   
   
   
   
2. From this window, you can select which poll if you have more than one, or edit an existing poll before launching it. Once you’re ready to start, click “Launch Polling”.
   
   
   
   
3. As attendees vote, the results will update. To end the poll, click “End Polling” at the bottom of the screen:
   
   
   
   
4. You can also share the results of the poll or relaunch using the buttons at the button after you end the poll:
   
   
   
   

• Faculty and staff must create a Rutgers NetID. The NetID is a username/password that is used for many University-wide resources and is required for all members of the University.
• Campus-specific instructions on how to obtain your NetID are available on NetID information page.

What is Docusign?

"DocuSign is Rutgers’ electronic signature platform provided by the Office of Information Technology and locally administered by department staff who complete DocuSign training."