Storage & Servers
Storage & Servers
This utility is meant mainly for machines without the Novell client installed, typically off campus, where "regular" drive mappings are required or desired. (For light use, we still recommend Netstorage or WebDrive.) Use of this utility simplifies the process of mapping drives to the Novell servers for H: and W: access, etc. This behavior can be manually simulated -- the utility is merely a convenience. For more information, please submit a workorder.
A VPN connection is required for use off-campus. High speed internet access is also advisable. Admin rights may be required the first time it is run. The following drive letters must also be free: H:, L:, N:, R:, S:, W:, Y:. Note that some drive letters may be in use by local devices on your system (e.g., usb hard drives, storage card readers). In some cases, the drive letters for these devices may be reassigned using the Disk Management utility in Windows (diskmgmt.msc) by those with technical knowledge. Improper use of the Windows disk manager can cause errors, system malfunction, or loss of data. For more information or assistance, please submit a workorder.
- If you are off-campus, connect to the University VPN.
- Download the utility from http://sasdeploy.rutgers.edu/cifs/cifsMapper-rad.exe and double-click it. You can safely ignore any warnings about the executable being unsigned or unknown and allow it to run.
- If the utility tells you that a security change is required, click Yes to allow it to happen. If you are warned that admin rights are needed to make the change, re-launch the program As Administrator (i.e., with elevated rights). This is only required the first time. Subsequent runs should be launched "normally" (non-elevated) to allow you to access the drive mappings.*
- Follow the prompts to supply Novell context (department), username, and password.
- Upon successful drive mapping, access the drive letters through whatever mechanism you normally use -- e.g., Windows Explorer, Word's File --> Open menu, etc.
- When you are finished using the drives, run the utility again and choose to Disconnect when prompted. This will unmap the drives. Alternatively, you can disconnect each drive manually -- e.g., in Windows Explorer, right click the drive and choose Disconnect. For performance reasons, it's best to disconnect the drives before disconnecting from the VPN.
- Disconnect from the VPN.
* If you are told the drives mapped successfully but don't see them in Windows Explorer, be sure you have run the utility *without* admin rights. For security reasons, newer versions of Windows keep elevated processes separate from "normal" processes like your desktop session. To make the drives accessible to your session, they have to be mapped without elevation.
Desktop & Mobile Systems Support
File Storage and Sharing
- Accessing files from off campus
- CIFS Mapping Script
- School of Arts and Sciences Data Storage Policy
- Using Box for Macs
- Using Box for Windows
- Using OneDrive on Macs
- Using OneDrive on Windows
- What is the difference between my H: drive and my W: drive, and which should I use?
- What is your policy on storage space/quota?
Printing and Photocopying
Documentation for IT Staff is being migrated to Grokbox. Legacy documentation is below.
Central Systems Support
Consulting & Advising Services
Desktop & Mobile Systems Support
Documentation (SAS IT Staff)
- Automated Installer - WebDrive
- Douglass Campus Information for SAS Technicians
- Douglass Campus Network Information
- Enrolling New Macs into VMware’s Workspace One
- Gaining Remote Control of PCs and Macs
- Guide to SAS Computing
- How To Connect and Use Microsoft Remote Desktop Connection
- Network Cable Specifications
- Novell Settings (Douglass Campus Departments)
- Provisioning a User
- SAS Server Infrastructure Layout
- Using RUMigrated
File Storage and Sharing
- Connecting to a Mac Using Apple Remote Desktop
- Connecting to a Windows Machine from a Mac with Remote Desktop
- Connecting to the Rutgers VPN with Cisco AnyConnect on a Mac
- Connecting to the W: Drive from Home (Mac)
- Connecting to Your Office Mac from Home with Windows
- Installing Cisco AnyConnect VPN on a Mac
- Remote Desktop Connection Macs via Remote Desktop Gateway
Printing and Photocopying
WebEx How-To Guides
Zoom How-To Guides
- Creating a Poll in Zoom
- Granting a User Access to Schedule Meetings on Your Behalf
- Logging into a Rutgers Zoom Meeting that Requires Authentication
- Schedule Zoom Meetings as Someone Else in Mac Outlook
- Schedule Zoom Meetings as Someone Else in Office 365
- Schedule Zoom Meetings as Someone Else in Rutgers Connect
- Scheduling Zoom Meetings in Mac Outlook
- Scheduling Zoom Meetings in Microsoft Office 365 Outlook - Windows
- Scheduling Zoom Meetings in Rutgers Connect
- Sharing Audio or Video Content through Zoom
- Sharing Screen Content through Zoom
- Sharing Virtual Whiteboards through Zoom
- Zoom Access Controls
- Zoom Breakout Rooms
- Address Limitations in Rutgers Connect
- Desktop Email Client Configuration
- Alternate Email and Calendar Setup (OIT Guide)
- Setting up Mobile Devices with Rutgers Connect
- Alternate Email Addresses
- Importing Mail into Rutgers Connect
- Setup Power Automate Alert when Mail is Received from Specified Senders
- Email Client Configuration
- How to View a Shared Mail Folder
- Directly Accessing a Resource
- How to Share Mail on a Resource Account
- How to Share a Resource Account Calendar
- How to View a Shared Calendar
Importing Contacts into Connect
- Importing Thunderbird Address Books into Rutgers Connect
- Importing RCI Webmail Address Books into Rutgers Connect
- Importing Contacts into Connect
- Office 365 Groups
- OneDrive for Business
More help: How-to Guides
Network drive space is a resource provided for the sole purpose of storing current work-related data. All employees are responsible for managing their own space, which includes deleting non-essential or old files to keep space utilization at a minimum. Personal files, such as music, photos or video clips are not to be stored on network drives.
Many of these inappropriate file types can be identified by such extensions as: mp3, avi, exe, dll, jpg, mpg, wav, wmv, gif, bmp and sys. There are more, but these are the most common. While these are deemed inappropriate for personal storage, they are considered acceptable if they are used for department-related work such as the design of web pages, presentations and documentation.
Our initial space allocation on the SAS Novell servers is 100MB in each user’s home directory (H:\ drive). Disk space on this drive is to be used to store your work-related information (word processing documents, Excel spreadsheets or presentations) that is personal in nature, such as performance appraisals. In addition, many users also have an L:\ drive, used to store html and graphic files for use in publishing a web page. Only web-related materials should be stored here. Note that the amount of space you have on your H: \ drive is shared with the L:\ drive. For the vast majority of users, 100MB is sufficient, but upon receipt of a request, the drive space will be reviewed for compliance with the data storage policy and additional space may be allocated based upon need and availability of resources.
Users should, on a regular basis, review the contents of their drives and delete any files that are unnecessary or do not comply with the policy. Another misuse of your personal storage space is using it as a backup for your personal computer. An external hard drive should be used for this purpose. For detailed instruction on how to clean up your home directory, please review theViewing Files in Windows Explorer documentation.
The workgroup drive (W:\ drive) is departmental space for sharing work-related files with multiple users or space for individuals to store their work-related documents. We encourage departmental administrators to use this space to store data even if they are the only ones with access. If you need to have a directory created on the W: drive, submit a confidential REQUEST and provide the name of the directory you would like created, the list of users who should have access to that directory, and the type of access they should have (read or read\write). Documents that are being worked on by several individuals should be stored in the W: drive rather than being emailed back and forth. Not only is this method more efficient, it helps to save resources on the mail server. The W: drive can be accessed using several methods:
- NetStorage - allows faculty and staff to securely access their network drives anywhere on campus or at home, using only a web browser. For detailed instructions on how to connect to your network drives through NetStorage, please go to Netstorage documentation and review the NetStorage documentation.
- NetDrive -drive mapping utility which allows you to access your network drives. For detailed instructions on how to connect to your network drives through NetDrive, please review the NetDrive documentation.
- VPN and Novell Client -uses the internet to provide remote access to network data with the use of the Cisco VPN and Novell Clients. For detailed instructions on how to connect to your network drives using VPN and the Novell Client, please review the Accessing Network drives through VPN Client documentation.
The initial space allocation on the SAS e-mail servers is 100MB per user. As with home directories, additional space will be granted upon request; however, the same policy applies to email as it does to personal space. It is the responsibility of the user to maintain their mailbox by deleting non-essential emails and attachments in an effort to conserve space. For detailed instruction on how to clean up your mailbox, please review theCleaning up Thunderbird and Zimbra Mailbox documentation.
The system administrators periodically run scripts to identify files on the server that appear to fall outside of our usage guidelines. Any users flagged by that software will be contacted by system administrators to make a final determination regarding the appropriateness of the data being stored.
Your H: drive is your "home" drive. The W: drive is the "workgroup" area, typically (though not always) used for file sharing with others in your department. H: is considered your private space. Only you have access to it. There you can store work-related data that only you need. For instance, faculty members can store research-related documents, materials that are their "intellectual property" or works in progress that are for "their eyes only." Faculty and staff members may find that we store some types of program settings and information in their H: drive -- e.g., Thunderbird profiles, application configuration files, etc.
A good rule of thumb is that any data that is "departmental" in nature should be stored on W:. Even if you are the only person who works on a particular set of files at the moment, they should be stored on W: if they are important to the functioning of the department and could potentially be needed by others. This helps facilitate the efficient sharing of information through hiring transitions, a leave of abscence and other situations when others may need access to departmental files. If existing folders do not meet your needs, we can create and appropriately secure/restrict access to new folders on W: -- e.g., giving access only to you if necessary.